Privacy Counsel - Montreal


Description du poste


Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.


Air Canada is Canada's largest domestic and international airline serving more than 200 airports on six continents. We are among the 20 largest airlines in the world and served more than 48 million customers in 2017. This year, for the second year in a row and the seventh time in nine years, we were selected Best Airline in North America in the independent U.K. Skytrax World Airline Awards, which also named us Best Business Class in North America and Best Airline Cabin Cleanliness in North America, all significant accomplishments in establishing ourselves as a North American industry leader and a global champion. We are growing and transforming on our corporate mission “Flight Path” to become a Top Ten global airline in everything we do.

We have an innovative and passionate team of over 50 legal and compliance professionals and support staff that continues to earn the respect and confidence of its internal clients, participating as true business partners to support Air Canada’s strategic objectives. When you join Air Canada and its Law and International Affairs Branch, you’ll become a vital part of a team of driven professionals that aim to be “World Class” in everything we do.

Privacy matters to our customers, our employees, our business and our brand. Air Canada operates around the globe and is subject to a wide variety of privacy and related laws, including data protection and anti-spam laws. To help meet the growing complexities and challenges, we are seeking an innovative and passionate Privacy Counsel to join our team of professionals in Montreal. This is an unrivaled opportunity for counsel seeking a challenging and rewarding practice with a strong international flavour.

Reporting to the Senior Counsel, Privacy, the Privacy Counsel will be an integral member of a growing team of professionals. The Privacy Counsel’s responsibilities will include:

  • Advising and representing Air Canada in a wide range of privacy matters, across multiple jurisdictions, including in relation to:
    • regulatory complaints and investigations and related proceedings;
    • passenger and employee notices;
    • access, deletion and other data-subject requests;
    • privacy by design, including privacy impact assessment; and
    • breach notification and reporting.
  • Keeping abreast of developments in privacy and anti-spam laws in Canada and internationally (particularly the European Union) to ensure, along with our Compliance team, the continuing lawfulness of Air Canada privacy policies and practices;
  • Working closely with various branches including Customer Experience, People, Culture and Communications, Loyalty, IT, E-commerce, and Sales, to help drive company initiatives, including online or electronic-messaging marketing campaigns, contests and social media practices, advising on compliance with privacy and anti-spam laws;
  • Assisting commercial counsel and clients in analyzing the nature of the parties to vendor contracts (i.e., whether they are “controllers” or “processors” of personal data) and trans-border data flows necessary to determine and advise on the appropriate data-protection provisions; and
  • Representing and advising Air Canada in all matters pertaining to CASL and other applicable anti-spam laws.


  • Minimum of five and up to eight years of experience in a leading law firm or an established in-house legal/privacy department (candidates with more than eight years’ experience will be considered on an exceptional basis); privacy accreditation an asset;
  • Have a passion for learning and gaining a deep understanding of the business to more effectively support strategies and objectives;
  • Membership or eligibility for membership in the Bar of a province essential; training in both common and civil law an asset; 
  • Demonstrable, solid academic credentials and track record;
  • Solid understanding of and practical experience with PIPEDA, CASL and related federal statutes, as well familiarity with the common law and civil law of privacy;
  • Experience before the Office of the Privacy Commissioner, the Canadian Radio-television and Telecommunications Commission, and the Federal Courts strong assets;
  • Knowledge of the GDPR and other international privacy laws, and experience providing legal advice applicable to multiple jurisdictions also assets; and
  • Strong analytical, negotiation, advocacy, written and oral communication skills.

The candidate should have a track record demonstrating the following qualities or characteristics:

  • Drive for results and urgency and motivation towards achievement of goals;
  • Ability to understand, anticipate and meet “client” needs, effectively communicating and always remaining cognizant of related risks;
  • Strong desire to participate as part of a team and initiative to empower and guide the team (when appropriate), with an ability to contribute to a shared sense of direction;
  • Good business judgment and be strategic, pragmatic and thorough with a solid ability to assess legal and business risk;
  • Be a leader, self-motivated and thrive on challenges and having responsibility and enjoy working in a dynamic and constantly evolving environment alongside a very cohesive team of professionals.
  • Creativity and analytical ability to consider, refine and merge different approaches to achieve workable solutions;
  • Inclination to take initiative and be proactive and resourceful;
  • Be supportive of innovation, and adaptable and flexible to work effectively in a context of rapid change and to grasp opportunities to learn and build knowledge;
  • Facility in managing shifting priorities; and
  • Capacity to work autonomously and under pressure, displaying composure in challenging situations.

In addition, the successful candidate must:

  • Embody the Law Branch CORE qualities (Collaborative, Optimistic, Respectful, Expert) as well as Air Canada’s core values, including unmatched ethical standards, client focus, strong work ethic, and can-do attitude;
  • Be able to serve our clients with “care and class”, being attentive, responsive, empathetic, understanding, committed, professional, approachable, trustworthy and quietly confident;
  • Thrive on challenge and responsibility;
  • Be self-motivated and proactive, and enjoy working on multiple projects in a dynamic and constantly evolving environment as part of a team of professionals serving dedicated, experienced and results-oriented business clients;
  • Be passionate about staying abreast of evolving privacy, anti-spam and related laws in Canada and abroad;
  • Be able to understand, anticipate and meet client needs, always remaining cognizant of and effectively communicating related risks;
  • Possess strong desire and demonstrated ability to collaborate as part of a team, with the ability to contribute to a shared sense of direction;
  • Be driven, tenacious, resilient, and persevering towards goals, despite challenges and obstacles, maintaining enthusiasm through to the attainment of the goals; and
  • Be practical and business-oriented, recognizing the operational and commercial implications of any legal issue.

The successful candidate will be willing to go beyond a defined role, to tackle issues oneself as a means to increase overall effectiveness and who looks at the broad context to decide what action is called for to achieve the desired result. He or she will be prepared to pursue the tough option if it means doing the right thing for the business. She or he will consider the financial, operational or strategic impact of all actions and decisions and ensure that these factors are appropriately considered.


The ability to convey messages and thoughts clearly, concisely, persuasively and in a focused manner; to listen and question appropriately to gain full understanding; to tailor the message appropriately to the listeners; and to share information, ideas and feedback in a timely manner are essential. Integrity (including a strong work ethic, high personal standards, discretion in handling sensitive and confidential information, dedication to follow through on commitments, and openness and honesty in communications as well as a respectful demeanor) is assumed. The successful candidate will be one who takes pride in her or his role as a representative of Canada’s flag carrier.

Intangible Benefits:
The selected candidate will often be required to work autonomously but will have the benefit of working closely and exchanging with senior counsel and internal clients who have acquired a broad and deep understanding of all commercial aspects of the business. While demands are often as high as in private practice, workflow tends to be more predictable. The work is diverse and challenging and not monotonous. There are regular opportunities for exposure to new mandates; the range of available work is wide and quality is typically high.



Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.


Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.



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