Customer Service Representative

Ville Mirabel
Adresse 12845, Rue Brault
Type de poste Service a la Clientele
Heures par semaine 40
Quart de travail jour

Description du poste

Job Responsibilities:

  • Maintains direct contact with customers before and/or after the sale.
  • Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). 
  • Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.
  • Responds to customer inquiries.
  • Works with various departments to meet maintenance services sales goals.
  • Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.
  • Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production and shipping schedules; and recognizes add-on business opportunities.
  • Completes special projects and other duties as assigned.

Compétences

Connaissance Aeronautique

Vente

Basic PC skills

Service a la clientele

Bénéfices

Plusieurs

À propos de l'entreprise

Aviall

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